Support

Welcome to the Support Center for our MendaGo App.

Our app helps users discover nearby service providers based on category and location, then connect with them directly through chat. If you need help using the app, managing your account, or reporting an issue, our support team is here to assist you.

How We Can Help

We provide support for:

• Account registration and login issues
• Profile setup and updates
• Finding nearby providers
• Category search-related issues
• Chat and messaging problems
• App performance and technical issues
• Reporting inappropriate content or behavior
• General account and usage assistance

Frequently Asked Questions

How does the app work?

Users can search for nearby service providers by category and location, then connect with them directly through the in-app chat feature.

Can I book a provider through the app?

No, the app does not provide direct booking. It helps users find providers and communicate with them directly.

How do I contact a provider?

Once you find a provider in your selected category, you can start a conversation using the in-app chat feature.

What should I do if chat is not working?

Please check your internet connection and app version. If the issue continues, contact our support team.

How do I report a provider or user?

If you notice inappropriate behavior, false information, or misuse of the platform, contact support with the relevant details.

Can I update my profile information?

Yes, users and providers can update their profile details within the app.

Contact Us

For any support inquiries, please contact us at:

Email: blueleadwortcorp@gmail.com

Response Time: Within 24-48 business hours

Our Commitment

We are committed to providing a smooth, safe, and reliable experience for users searching for local service providers and connecting with them easily.