Privacy Policy
Last Updated: February 28, 2026
At Mendago, we value your trust. This Privacy Policy explains how we handle your information when you use our mobile application to connect with local service providers across India.
1. Information We Collect
To provide our connection services, we may collect minimal information, including:
Account Information: Name, phone number, and city/location (to show you relevant local providers).
Usage Data: Device information (model, OS version) and app usage statistics to improve performance.
Location Data: With your permission, we use GPS or network location to help you find the nearest requested service providers.
2. How We Use Your Information
We use the collected data strictly for:
Facilitating the connection between you and service providers.
Verifying your account via OTP.
Improving app functionality and troubleshooting technical issues.
3. Data Sharing & Third Parties
No Sale of Data: We do not sell, rent, or trade your personal information to third-party marketers or data brokers.
Service Providers: Your contact details (like your phone number) are only shared with a service provider when you explicitly choose to contact them through the app.
Legal Compliance: We may disclose information if required by Indian Law or in response to valid requests by public authorities (Any Courts in India or Any State or Central Government Agency).
4. Data Security
We implement industry-standard security measures to protect your data. However, since Mendago is a platform for connecting people, we advise:
Do Not Share Sensitive Data: Never share your Bank Account details, OTPs, Aadhaar number, or other sensitive personal identifiers through the app's chat or profile features.
External Links: We are not responsible for the privacy practices of service providers once you leave the app to communicate with them via phone or external messaging.
5. Your Rights
Under the DPDP Act (India), you have the right to:
Access the personal data we hold about you.
Request the correction or deletion of your data.
Withdraw your consent for data processing at any time (which may result in loss of access to certain app features).
6. Children’s Privacy
Mendago is intended for users who are at least 18 years old. We do not knowingly collect personal data from minors.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy within the app.